We at Sunstellar d.o.o. for employment mediation in Croatia & Serbia PIB: 113917966, registered with the Ministry of Labor and Pension System (“Sunstellar” or “we”) aim to protect your privacy.

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This Policy (together with other related documents) sets out what personal information we collect from you and how we use it.

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Personal information we may collect from you

• We collect personal information about your visits to the Website, including but not limited to traffic data, location, websites, survey content and content from contact forms and other information and resources you access. The collection of such personal data will facilitate your visit to the Website in the future, as we will be able to suggest relevant content for you based on the location from which you access the Website.
• We collect all information that you send us when you use our contact forms (“Contact us”, “Send us a message”, or “Contact us about working together”).
• The collection of your personal data through our contact forms does not constitute a legal or contractual requirement; however, please note that the fields marked with an asterisk (*) are mandatory fields, since the information provided is necessary for us to act on or respond to your request. Sharing other information or personal data when filling out our contact forms is based on your free choice. In case you contact us, we will record this correspondence.
• As explained in our Cookie Policy, cookies may also be stored on your device.

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How we use your personal information

We collect and use your personal information for the following purposes:

• to tailor content and services to your interests
• to respond to your requests or questions when you contact us
• to inform you about other services that may be of interest to you — such as brochures or information about upcoming Sunstellar events
• to create, publish and improve the content and services that are most important to you
• to customize the display of content and services on the website in a way that best suits you and your device
• to offer you the use of the interactive functions of our website if you wish
• for further development and improvement of the website, services and systems to make them more useful to you

The use of the aforementioned personal data is permitted by the applicable legal provisions on the protection of personal data as it is:

• necessary for the purposes of our legitimate interests in fulfilling the above objectives, and these interests are in no case overridden by your private interests;
• in some cases necessary to comply with our legal or status obligations, for example, to communicate data to competent government authorities or authorities; or
• in some cases, necessary for the performance of tasks carried out in the public interest and when we use special categories of personal data, necessary for the establishment, exercise or defence of legal interests or when the processing relates to personal data in the public domain;
• in certain circumstances, the processing is carried out in accordance with your consent, which you give us from time to time, such as when you sign up to receive promotional messages, notifications and news via email. Further information on B2B communication can be found in the “Marketing messages” section below.

We do not make any automatic decisions within the framework of automated processing, including profiling, that lead to legal effects on you or similar significant impacts on you.

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We will keep your data longer than necessary to comply with our legal and regulatory obligations. This period is usually 2 years.

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Marketing messages

Only if you have given your consent will we send you marketing messages via email.

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As a rule, we will offer a checkbox on the forms we use to collect your personal data in which, if you agree to receive marketing messages, you must click inside the box.

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B2B communications: When you represent or act on behalf of a company or any other legal, private or public person — you provide us with personal information by contacting us as a customer or potential client, you allow Sunstellar to send you marketing messages by email. In this case, the processing of personal data is based on a legitimate interest as a legal basis for the development of our customer database, our customer loyalty programs and for the presentation of our services or future services that may be of interest to you.

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If we send you promotional messages via email, you can opt out of receiving any further promotional messages by clicking the “unsubscribe” or “unsubscribe” function in the email message. You can also exercise your right to unsubscribe at any time by contacting us at info@croatiaworkvisa.com and providing the following information: your name, email address, contact phone number, promotional messages that you wish to exclude from receiving.

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Sharing Streaks

In order to facilitate the efficient use of your information and to provide you with the best content and/or services, we are sometimes obliged to disclose your information to third parties. However, this is possible only in the following cases:

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With suppliers, contractors and representatives:From time to time, we may involve or employ other businesses and individuals to perform certain jobs for us.

• webflow.com (hosting and maintaining the content of our website, providing marketing services)

These persons will only have access to your personal data for the purposes of performing their functions, which they may not use for any other purpose. These recipients will have to respect contractual obligations of privacy and confidentiality.

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Fulfillment of a legal obligation:We will provide access to your data to government or law enforcement authorities if we determine, based solely on our own assessment, that we are legally obliged to do so.

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IP addresses and cookies

We may collect information about your computer, including available information about your IP address, operating system and browser type, for management. These are search statistics and search patterns of our users that do not contain identifying information about an individual.

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For the same reason, using a cookie file stored on your device, we may collect general information about how you use the Internet. Cookies serve us to improve the website and to provide a better and personalized service.For more information on the use of cookies on the website, see our Cookie Policy

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If your computer is being used by other people, we advise you not to select the “remember my information” option offered to store certain information that you have entered.

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Where we store and process your personal data

As explained in the “Sharing with Third Parties” section, we share your personal information with the following persons:

• With suppliers, contractors or agents as third parties: if we use suppliers, contractors or agents as a third party, your personal data remains under our control and we retain control to ensure that your personal data is adequately protected.

We endeavour to take all steps reasonably necessary to ensure the secure use of your personal information in accordance with this Policy.

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‍Do we transfer your data outside of Croatia?

We may transfer and process your personal data in one or more other countries, within or outside the European Union. We will only transfer your data outside the EU to countries that the European Commission decides to provide an adequate level of protection or to countries where Sunstellar has taken appropriate safeguards to ensure the privacy of your information.

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Data security

Although we will do everything to protect your personal information, sending information over the Internet is not entirely secure and therefore we cannot guarantee the security of your personal information sent to the website or to any third party. Any such transfer is at your own risk. Once we receive your data and send it to third parties, we use strict procedures and appropriate technical and organizational security measures to prevent unauthorized access, alteration, deletion or transfer of said personal data.

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Your rights. How can you access, correct and delete your personal data?

According to the applicable regulations on the protection of personal data, you have the following rights:

• The right to access and obtain a copy of your personal data being processed: You have the right to request confirmation as to whether we are processing any of your personal data. In the case where we process your personal data, you can gain access to your personal data and certain information about how we process it. In certain cases, you may request that we send you a copy of your data in electronic form. In some situations, you have the right to request the transfer of your personal data.
• Right to rectification of your personal data:If you prove that the personal data we hold about you is inaccurate, you can request the correction of inaccurate personal data relating to you
• Right to erasure (“right to be forgotten”):In certain circumstances, you have the right to obtain the erasure of personal data relating to you. You can submit a request to delete personal information relating to you at any time, and Sunstellar will assess whether your request for deletion should be granted. The right to erasure is conditioned by legal rights or obligations that we may have to comply with in order to retain the data. In cases where, in accordance with the law, we determine that a request to delete your personal information needs to be granted, Sunstellar will do so without undue delay.
• Right to restrict or object to the processing of your data: In certain circumstances, you have to first restrict the processing of your personal data or object to certain data processing for reasons that are relevant to your situation.

In order to exercise your rights related to data security, please contact us at the following email address info@croatiaworkvisa.com‍

To the extent that we process your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.

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With regard to the processing of your personal data, you also have the right to lodge a complaint with the supervisory authority of the local data protection authority of your country of habitual residence, place of work or potential infringement of your rights.

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Policy Changes

The provisions of this Policy may change from time to time. We will post any material changes to this Policy through appropriate notices on this website or we will notify you through other communication channels.

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Contact

All questions, comments and enquiries regarding this Policy can be sent to and to the following e-mail address info@croatiaworkvisa.com

You can contact our Data Protection Officer directly.